IBM 49Y6002 4000GB SATA Hard Drive

IBM Part #/MPN: 49Y6002

DiscTech Item #: IBM-49Y6002-BN-OE

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Enterprise Grade

Capacity: 4TB

Speed: 7,200RPM

Interface Types: SATA

Form Factor: 3.5inx1.0in LFF Hard Drive

Sector Size: 512 / 512e

Electrical Interface: SATA 600 - 6.0Gbps

IBM 49Y6002 4TB 3.5in 6Gbps 7.2K RPM NL SATA G2HS HDD Kit 69Y5284 for System x3650 M5, M4, x3630 M4, x3550 M4, x3530 M4, x3500 M4, x3300 M4, x3100 M5 - Brand New

IBM 49Y6002 4000GB 3.5" 6.0 Gbps 72000 RPM Near Line Serial Advanced Technology Attachemt Gen2 Hot Swap Hard Disk Drive Kit 69Y5284 for System x3650 M5, M4, x3630 M4, x3550 M4, x3530 M4, x3500 M4, x3300 M4, x3100 M5 - Brand New

Alt MPN: 49Y6004

Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX® 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters.

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.


  • Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24x7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.
  • Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.
  • More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.


System x3650 M5System x3650 M4System x3630 M4System x3550 M4
System x3530 M4System x3500 M4System x3300 M4System x3100 M5

Drive Model00FN258
Spindle Speed (RPM)7200
Height (in/mm)1.03/26.1
Width (in/mm)4.0/101.6
Depth (in/mm)5.8/147.0
Weight (lb/g)1.66/743.7
Operating Environment
Temperature5°C to 60°C (41°F to 140°F) at - 60.96 m to 3,048 m (-200 ft to 10,000 ft)
Relative Humidity5% to 90% (noncondensing)
Maximum Altitude (m/ft)2,133/7,000

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ROHS Compliant

Alternate MPNs: 49Y6004

Weight: 2.5 lb

Warranty: 1 Year DiscTech

Brand New

Condition Levels Explained

The product is brand new.

1 Year DiscTech Warranty

Product Warranties Explained

The product has a DiscTech warranty for the time period specified. View our limited warranty